Company
Overview

Feel free to drop us a few words below.

Customer Service

Creating service that inspired
by the culture of Indonesian hospitality

PT Dafam Hotel Management is a proud Indonesian hospitality of hotel operator specialist with a reputation for the warmth of Indonesian hospitality and also a passion for excellent services. We have been delivering high quality
hospitality services throughout Indonesia since 2010.

We are visionaries as we always look for ways to differentiate ourselves. We attempt to offer our clients, customers, and communities one-stop hospitality services, starting from planning properties, cooperating with our trusted vendors,
and of course, managing your properties properly.

10

Years

16

Cities

24

Hotels

1059

Employees

2430

Rooms

*Information above was last updated on April 2021

THE TOUCH OF INDONESIA

By touch, everything is connected, and that is the most traditional form of communication and connection between humans. The symbol of touch also represents inheritance as well as integrated bond and connection as a family.
This philosophy is reflected on how we develop the management and business. The creative shape of fingertip in the logo defines our passion in embracing new opportunities and having positive impact on societies.

Each of our hotel units responsible to introduce and promote each location’s culture and local’s richness to the guests while bringing them more value of our quality service. Targeting many developing cities and area around Indonesia and overseas, we strive to be the benchmark of the Indonesian hospitality service.

INSPIRING HOSPITALITY

The commitment to inspire through the senses

This is not just a slogan to us, but the commitment that we build as a hotel management to give inspiration of comfort and memorable experience to our customer through their senses.

Starting from interior quality and architectural design to please the eyes, heart-warming welcome, and comfortable atmosphere at the lobby, to the comprehensive service that cater the needs of our guests. Enjoyable hotel facilities and high-quality standard bed to rest and replenish are provided to ensure our guests could complete the experience of staying at the hotel.

Corporate
Value

Doa dan syukur kepada Tuhan Yang Maha Esa

(Deliver prayers of thanks to God Almighty)

Asas kepedulian terhadap sesama dan lingkungan

(Attentive to the interests of communities and environments)

Formulasi tata kelola perusahaan yang baik

(Formulation of good corporate governance)

Amanah menjalankan pekerjaan secara jujur, profesional, dan sepenuh hati

(Absolute dedication and truthfulness in delivering professional outcomes)

Manfaat bagi keluarga, masyarakat, bangsa dan negara

(Make positive contributions towards family members, communities, and the country)

Vision
& Mission

VISION

To become the Indonesian most trusted hotel operator with emphasis on service excellence
and continuous innovation

(Menjadi operator hotel terpercaya di Indonesia dengan mengedepankan pelayanan terbaik dan inovasi berkelanjutan)

MISSION

  • Ensuring customer satisfaction with service excellence

    (Memastikan kepuasan pelanggan dengan pelayanan terbaik )
  • Giving the best value to our stakeholder; investors, partners, and vendors

    (Memberikan nilai terbaik kepada para pemangku kepentingan; penanam modal, mitra kerja dan pemasok)
  • Providing our employees with the best working environment and exceptional
    career opportunities

    (Menyediakan lingkungan kerja terbaik dan kesempatan karir yang luas kepada karyawan)
  • Innovating continuously and adding values of our products and services

    (Melakukan inovasi berkelanjutan dan menambah nilai terhadap produk dan pelayanan)

Board Of
Management

ANDHY IRAWAN, MBA

Chief Executive Officer

I have been dreaming of a hotel management company that recognizes and appreciates rich local culture. Global development of Hospitality Industry, particularly in Indonesia has inspired me to grow and develop our company as competitive benchmark and trendsetter for Indonesian Hospitality Management Service. We have been on the right track these past years and I would thank GOD and my superteam for making my dreams come true.

HANDONO S. PUTRO

Chief Business Development Officer

This Management company is a musical business model, which my role is conducting each of its elements to ensure that all of us perform a dynamic rhythm and harmony to achieve highest outcome to all stake holders. It is purely a joy to orchestrate with the expertise of our superteam with their natural “sounds” of flute, strings, percussions, while at the same time to gain the optimum result of each investment made.

Company
Achievement

INDONESIA BEST COMPANIES IN CREATING LEADERS FROM WITHIN 2020

SWA Magazine & NBO Indonesia - December 2020
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VENUE MAGAZINE THE MOST POPULAR & THE BEST MICE INDUSTRY 2018

Innovative CEO - Mr. Andhy Irawan MBA.
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FINALIST ENTERPRISE INNOVATORS

Enterprise Innovation Award 2017 - Category Travel & Hospitality
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THE BEST BRANDS IN CENTRAL JAVA PROVINCE, INDONESIA

Satria Brand Award 2017 - Category Hotel
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BEST REGIONAL ACHIEVERS CATEGORY (RISING STAR)

Obsession Awards 2015
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HOTEL INSPIRATIONAL FIGURE (ANDHY IRAWAN)

Pariwisata Award 2015
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THE BEST BRANDS IN CENTRAL JAVA PROVINCE, INDONESIA

Satria Brand Award 2014 - Category Hotel
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COMMITMENT TO QUALITY, LEADERSHIP, TECHNOLOGY, AND INNOVATION

Arch Of Europe Quality Award 2013 In The Gold Category
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INDONESIA TRAVEL BUSINESS LEADER IN NEW CHAIN HOTEL 2012

INDONESIA TRAVEL BUSINESS LEADER AWARDS 2012
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THE BEST INNOVATION IN MARKETING 2011

MARKETING AWARD 2011
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INDONESIA LEADING LOCAL HOTEL CHAIN 2011/2012

INDONESIA TRAVEL & TOURISM AWARD 2011/2012
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