Creating service that inspired by Indonesian hospitality culture
DHM is the abbreviation of Dafam Hotel Management; an Indonesian hospitality management company under Dafam Group that was founded in 2010 by young talented entrepreneur Billy Dahlan collaborating with hospitality expert Andhy Irawan. Our core business is hotel management service that inspired by Indonesian hospitality culture.
The first hotel was open in Semarang City and since then we’ve been developing our service quality and representing Indonesian heritage as our signature service. Our head office is located at Semarang City in Central Java while our sales office available at Jakarta and Bali.
*Information above was last updated on October 2020
THE TOUCH OF INDONESIA
We believed that Indonesia has a wonderful tradition which was inherited by the people and their very welcoming gesture is always visibly attractive. Our brand rooted from the very essence of this culture and DHM determined to bring the feeling and experience to the world. It is the passion of every DHM hotel to create hospitality experience that would make our guests feel like home and welcomed by their family.
Each of our hotel units responsible to introduce and promote each location’s culture and local’s richness to the guests while bringing them more value of our quality service. Targeting many developing cities and area around Indonesia and overseas, we strive to be the benchmark of the Indonesian hospitality service.
The commitment to inspire through the senses
This is not just a slogan to us, but the commitment that we build as a hotel management to give inspiration of comfort and memorable experience to our customer through their senses.
Starting from interior quality and architectural design to please the eyes, heart-warming welcome, and comfortable atmosphere at the lobby, to the comprehensive service that cater the needs of our guests. Enjoyable hotel facilities and high-quality standard bed to rest and replenish are provided to ensure our guests could complete the experience of staying at the hotel.
Doa dan syukur kepada Tuhan Yang Maha Esa
(Deliver prayers of thanks to God)
Asas kepedulian terhadap sesama dan lingkungan
(Attentive to the interests of communities and environments)
Formulasi tata kelola perusahaan yang baik
(Formulation of good corporate governance (transparency, accountability, responsibility and fairness)
Amanah menjalankan pekerjaan secara jujur, profesional, dan sepenuh hati
(Absolute dedication and truthfulness in delivering professional outcomes)
Manfaat bagi keluarga, masyarakat, bangsa dan negara
(Make positive contributions towards family members, communities, and Indonesia)
To become a leading integrated hotel-chain company and the benchmark of Indonesian hospitality industry.
(Menjadi jaringan perhotelan terintegrasi yang terdepan dan menjadi acuan bagi industri hospitality di Indonesia.)
Ensuring guest satisfaction at all cost
(Memastikan kepuasan tamu dengan sebaik mungkin)
Providing our employees with the best working environment and exceptional career opportunities
(Memberikan lingkungan kerja terbaik dan kesempatan karir yang luas kepada karyawan)
Giving the best value to our stakeholders - owner, investor, and suppliers
(Memberikan nilai terbaik kepada para owner, investor, dan supplier)
To endlessly innovate and add value to all our products and services
(Berinovasi tanpa henti dan menambah nilai terhadap semua produk dan pelayanan kita)
ANDHY IRAWAN, MBA
Chief Executive Officer
I have been dreaming of a hotel management company that recognizes and appreciates rich local culture. Global development of Hospitality Industry, particularly in Indonesia has inspired me to grow and develop our company as competitive benchmark and trendsetter for Indonesian Hospitality Management Service. We have been on the right track these past years and I would thank GOD and my superteam for making my dreams come true.
HANDONO S. PUTRO
This Management company is a musical business model, which my role is conducting each of its elements to ensure that all of us perform a dynamic rhythm and harmony to achieve highest outcome to all stake holders. It is purely a joy to orchestrate with the expertise of our superteam with their natural “sounds” of flute, strings, percussions, while at the same time to gain the optimum result of each investment made.
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