Creating service that inspired
by the culture of Indonesian hospitality
PT Dafam Hotel Management is a proud Indonesian hospitality of hotel operator specialist with a reputation for the warmth of Indonesian hospitality and also a passion for excellent services. We have been delivering high quality
hospitality services throughout Indonesia since 2010.
We are visionaries as we always look for ways to differentiate ourselves. We attempt to offer our clients, customers, and communities one-stop hospitality services, starting from planning properties, cooperating with our trusted vendors,
and of course, managing your properties properly.
12
Years
24
Cities
28
Hotels
1236
Employees
2750
Rooms
*Information above was last updated on April 2023
THE TOUCH OF INDONESIA
By touch, everything is connected, and that is the most traditional form of communication and connection between humans. The symbol of touch also represents inheritance as well as integrated bond and connection as a family.
This philosophy is reflected on how we develop the management and business. The creative shape of fingertip in the logo defines our passion in embracing new opportunities and having positive impact on societies.
Each of our hotel units responsible to introduce and promote each location’s culture and local’s richness to the guests while bringing them more value of our quality service. Targeting many developing cities and area around Indonesia and overseas, we strive to be the benchmark of the Indonesian hospitality service.
INSPIRING HOSPITALITY
The commitment to inspire through the senses
This is not just a slogan to us, but the commitment that we build as a hotel management to give inspiration of comfort and memorable experience to our customer through their senses.
Starting from interior quality and architectural design to please the eyes, heart-warming welcome, and comfortable atmosphere at the lobby, to the comprehensive service that cater the needs of our guests. Enjoyable hotel facilities and high-quality standard bed to rest and replenish are provided to ensure our guests could complete the experience of staying at the hotel.
Doa dan syukur kepada Tuhan Yang Maha Esa
(Deliver prayers of thanks to God Almighty)
Asas kepedulian terhadap sesama dan lingkungan
(Attentive to the interests of communities and environments)
Formulasi tata kelola perusahaan yang baik
(Formulation of good corporate governance)
Amanah menjalankan pekerjaan secara jujur, profesional, dan sepenuh hati
(Absolute dedication and truthfulness in delivering professional outcomes)
Manfaat bagi keluarga, masyarakat, bangsa dan negara
(Make positive contributions towards family members, communities, and the country)
VISION
To become the Indonesian most trusted hotel operator with emphasis on service excellence
and continuous innovation
(Menjadi operator hotel terpercaya di Indonesia dengan mengedepankan pelayanan terbaik dan inovasi berkelanjutan)
MISSION
Ensuring customer satisfaction with service excellence
(Memastikan kepuasan pelanggan dengan pelayanan terbaik )
Providing our employees with the best working environment and exceptional
career opportunities
(Menyediakan lingkungan kerja terbaik dan kesempatan karir yang luas kepada karyawan)
Giving the best value to our stakeholder; investors, partners, and vendors
(Memberikan nilai terbaik kepada para pemangku kepentingan; penanam modal, mitra kerja, dan pemasok)
Innovating continuously and adding values of our products and services
(Melakukan inovasi berkelanjutan dan menambah nilai terhadap produk dan pelayanan)
ANDHY IRAWAN, MBA
Chief Executive Officer
I have been dreaming of a hotel management company that recognizes and appreciates rich local culture. Global development of Hospitality Industry, particularly in Indonesia has inspired me to grow and develop our company as competitive benchmark and trendsetter for Indonesian Hospitality Management Service. We have been on the right track these past years and I would thank GOD and my superteam for making my dreams come true.
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